Mallard Guest Information

We Hope You Have a Great Stay

Getting to Mallard

The post code for Mallard is PH24 3BP. When in the village of Boat of Garten, turn in to Kinchurdy Road. The turn is opposite the post office.
Follow the road for just under three quarters of a mile. Mallard is on your right hand side. The name is of the house is on the gate. It is opposite a large house called Sonas.

Keys for the house

The keys for the house are located in the key box which is on the back of the side entrance porch.
Please remember to put the keys back when you leave!
Key box combination:                     8423


The network name for the WiFi is BT-9CAJCK
Password:   GTg6XPkmQAbDmL (case sensitive)
Downloads are unlimited but download speeds are modest. This is the fastest that we could source in the area.

Television Service

There is an android television with a built in Chromecast. This allows streaming or all your favourite shows. Including BBC iplayer, Netflix (Pin 1234), Amazon prime and Disney+ which are all provided for you.

Live terrestrial channels are available through the streaming app TVplayer. If you press the home button on the remote contol and navigate to the tvplayer app in the favourites then you will find live TV. If a show is playing when the app opens, press the back arrow and this will take you to the guide. The television signal in Mallard is very poor and we are unable to access, Freeview, Sky or BT television services without chopping down a number of trees.

Apple TV

There is an Apple TV in the sitting room. This has a film library of over 120 films. 
Turn on the Apple TV by clicking the central button the remote. On the television navigate to the output for the Apple TV. In the opening screen click either movies or TV shows and then select purchased and navigate to the show of your choice.

Sonos Music Player

You can play all the music on your phone through the Sonos play1.

Steps to set up Sonos:

  1. Turn on the power to the Sonos player.

  2. Download the Sonos app to your phone, tablet, or computer that is connected to the WiFi network.

  3. Open the Sonos app and select "connect to existing system".

  4. Click next, then click done.

  5. You will then be able to play any music on your device through the Sonos.

Breakages, Damages and Cleaning

Please leave a note of anything that is broken or damaged when you leave. This will help Vacation Rental Support when preparing for our next guests.

Please leave the house as you found it. You will have a full supply of towels and linen for your stay. Please ring if you need additional items.

Cot and Highchair

There is a cot and high chair available. Please let us know before your stay and they will be left our for you.

We would be very grateful if you would clean these when used.

Wood burning stove, fire bowel, & summerhouse

The handle of the wood burning stove gets hot, please use the glove provided. There is a supply of logs in the log store behind the garage.

The wood burner in the summerhouse can be used as a mini pizza oven. The pizza shelf is in the storage box in the summerhouse. The instructions are there as well. The pizzas are small, 10 inches but good fun to make and cook. Smaller logs for the wood burner are in the log store. Please be careful with burning wood, the summerhouse if made of wood! It is useful to read the manual, page 21 has information about cooking and can be found here.

The fire bowl is in the wood shed and barbecue are in the garage. It is essential that these are used safely. Please be aware of wind condition, do not leave unattended and ensure that all young people are adequately supervised. Please ensure that is extinguished completely when you go to bed.
It is also very important that you are careful about levels of noise and please be mindful of your neighbours

Central Heating and Hot Water

The house is heated by electric heaters. These are very effective at keeping the house warm. These are on a timer. If the house is too hot turn off some of the heaters at the wall next to the heater.
The hot water is thermostatically controlled. If you need more hot water press the boost control in the hall. Half an hour is usually enough.

The sitting room can get very hot if the fire and radiator are on at the same time. When using the fire it is often a good idea to turn the radiator off.

Cluster Flies

Cluster flies are commonly found in quiet, undisturbed parts of your home, such as attics and wall voids. They are common in rural areas such as Boat of Garten. They require warm places to hibernate over winter.
You may see a group of cluster flies around a window, as they are attracted to the light on sunny winter days (spring and autumn). These are treated regularly by Rentokil (www.rentokil.co.uk) and are no cause for concern.


The manuals for the appliances are in the tall cupboard in the kitchen to the left of the fridge.